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Help Desk Support IV (DoD 8570 IAT I)

*You must have a U.S. Government Secret Clearance to be eligible for this position.*

Cyber Defense Solutions (CDS) has several openings in support of the Air Force Research Laboratory (AFRL) IT Support Services (ITSS) contract in Fairborn, Ohio (WPAF near the Dayton, Ohio metropolitan area).

Position Criteria

Clearance Level: Secret security clearance is the minimum to be considered.
Citizenship: US Citizenship
Location: Fairborn, Ohio (Wright-Patterson Air Force Base (WPAFB)

Minimum/General Experience: May require an associate's degree in a related area and 5-7 years of experience in the field or in a related area or equivalent. Familiar with a variety of the field's concepts, practices, and procedures.

Functional Responsibility: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Extensive experience with installing and maintaining specialized applications. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected.

Minimum Education:  A associate's degree from an accredited college or university or equivalent years of experience in lieu of degree (additional 2 years). Requires a DoD 8570 IAT I certification (A+, CCNA Security, Network+ or SSCP). A DoD 8570 IAT II or IAT III certification may also be considered.

About CDS

Cyber Defense Solutions, LLC (CDS) was founded as a Service Disabled Veteran Owned Small Business in 2008 by Navy and Army veterans in Triangle, VA just outside the Quantico MCB, and a short distance from Washington, DC.  The company has grown exponentially since its inception, and is a leader in Cyber Security in the Beltway area. CDS Offers competitive compensation and exceptional benefits. Apply Today!

CDS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

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